Mobile Privacy Policy

1.Introduction

This Privacy Policy provides a comprehensive description of how Qashio collects, uses, and shares information about you as well as your rights and choices regarding such information. For purposes of this Privacy Policy, “Qashio”, “we”, “our”, and “us” refers to Qashio for Computer Systems CEST LLC and “you” or “your” refers to the natural person interacting with us.

This Privacy Policy applies to our website available at www.qashio.com (“Website”), mobile app, our emails and advertisements, and any other location, online or offline, operated by us (the “Product”) that makes this Privacy Policy available to you (collectively, the “Service“).

As further described in the “Information Collected through the Product” section, when you apply for an account with Qashio as a business customer or create an account as an authorised user of a business customer (“Qashio Account”), access or interact with our online platform available at www..qashio.com through your Qashio Account (“Platform”), or use a physical or virtual payment card issued by a bank issuer managed through your Qashio Account (“Card”) (collectively, the “Product”), our processing of information through the Product is governed by the terms of our agreements with the issuing bank and the applicable business customer, including our Platform Agreement. In the event we are permitted to process the information for our own purposes, we will process the information in accordance with the practices described in this Privacy Policy.

If you have any questions or wish to exercise your rights and choices, please contact us at [email protected] or as further set out in the “Contact Us” section. If you are a data subject in Europe, please see the additional disclosures at the end of this Privacy Policy.

Your use of the Service or Product constitutes your agreement to our data practices, and any other policies made available by us to you. If you do not agree, please notify us in writing, close your Qashio Account, delete any cookies you may have on your devices, and cease all use of the Service and Product. In certain circumstances, the business customer on whose behalf we provide services will need to confirm your choice before we can fully process your request.

Mobile App Privacy Policy:

Qashio Software House Limited, respect the privacy of our users and are committed to protecting the personal information collected through our mobile app Qashio. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, and the steps we take to protect it.

Scope of Personal Information Collection and Processing:

In connection with the use of our mobile app, we collect and process the following personal information from our users:

First Name

Email

Phone Number

Company Name

Address

Emirates ID:

Card & Transaction Data (via services we offered for clients)

Purpose of Personal Information Collection and Processing:

The personal information collected through our app is used for the following purposes:

  1. To provide our users with the services offered through our app, including the processing of transactions.
  2. To improve the user experience and the overall quality of our app.
  3. To send our users notifications and updates related to our app.
  4. To comply with legal and regulatory requirements.

Data Retention:

We will retain personal information for as long as necessary to fulfill the purposes for which it was collected and processed, or as required by law.

Data Security:

We take reasonable and appropriate measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Data Sharing:

We do not sell or rent personal information to third parties. We may disclose personal information to third parties in limited circumstances, including:

  1. To comply with legal and regulatory requirements.
  2. To provide our users with the services offered through our app.

To protect the security and integrity of our app.

International Transfer of Personal Information:

We may transfer personal information to other countries for the purposes described in this Privacy Policy. The data protection laws in these countries may not be as comprehensive as those in the country where the personal information was originally collected.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify our users of any material changes by posting the updated Privacy Policy on our app.

If you have any issues with our compliance, you may contact us at [email protected]. You also have the right to lodge a complaint with the data protection regulator in your jurisdiction.