Qashio Platform Agreement Definitions


Capitalised terms in the Qashio Platform Agreement are defined as follows:
a. “Account Balance” means the aggregate amount of funds available in the Company’s Qashio

b. “Administrator” means the person appointed by the Company to manage the Company’s use
of the Services, including managing how Users may use their Qashio Payment Cards (if any).

c. “App” means the mobile application via which Qashio provides the Services;

d. “Award” means a decision of the arbitrator in accordance with Section 3.8 herein;

e. “Balance Transfer Application” means the application form to be submitted by the
Administrator to Qashio to draw down funds from their Qashio Account;

f. “Beta Services” means beta or pre-release products or services, which may contain features
and functionality that are incomplete or subject to substantial change or discontinuation;

g. “Cards” means physical or virtual payment cards issued by an Issuer and managed through
Company’s Qashio Account;

h. “Card Network” means the payments card network operated by Visa International;

i. “Card Terms” means the terms related to the use of the Qashio Payment Card;

j. “Chargeback” means a dispute that you initiate (i) against a merchant for an unresolved
dispute with the merchant or (ii) because a Charge is unauthorised;

k. “Company”, “you” or “your” means the company that is applying for or has opened a Qashio

l. “Company Data” means information or documentation provided by or on behalf of the
Company to Qashio under this Agreement, including Financial Data;

m. “Company Representative or Representative” means a person authorized by the Company to
represent the Company in dealing with Qashio or any other matters related to this Agreement

n. “Data” means personal or business information provided to us in connection with the
Services, which includes information to determine a Company’s eligibility for an Account and
other information needed by Qashio to provide the Services and to fulfil our responsibilities to

o. “De-Identified Data” means data derived from Company Data or Personal Data or otherwise
relating to Company and User use of the Services that has been anonymized, de-identified, or
aggregated (as those terms are defined by applicable law);

p. “Dispute” means any dispute, claim, or controversy between the Company and Qashio that
arises out of or relates to (i) this Platform Agreement (including any addenda hereto or other
terms incorporated herein by reference), (ii) the breach, termination, enforcement,
interpretation or validity hereof, including the determination of the scope or applicability of the
agreement to arbitrate hereunder, or (iii) any Services (including, without limitation, Beta
Services and any Card);

q. “Feedback” means all feedback, suggestions, ideas, or requests the Company submits or
otherwise communicate to Qashio by any means;

r. “Financial Data” means Company’s bank balance, transaction, and account information
submitted by you during the KYB process;

Qashio for Computer Systems CEST LLC, Gold and Diamond Park, Building 5, Office #118, Dubai, P.O. Box 417619,

Dubai, United Arab Emirates

s. “Fines” means all fines, fees, penalties, or other charges imposed by an Issuer or regulatory
authority arising from your breach or violation of this Platform Agreement, any Card Terms,
any other agreements you have with Qashio or an Issuer, any law, any regulation or any Card
Network rules;

t. “Go-live” means the date of creation of the first Qashio Payment Card;

u. “Including” means including, but not limited to;

v. “Issuer” is the BIN sponsoring bank, a banking institution regulated by the Central Bank of the
United Arab Emirates;

w. “KYB” means Know Your Business and is the process by which Qashio, Issuer and Third
Party Compliance Approver verify the Company identity and authenticity for the purposes of
compliance with UAE laws and regulations;

x. “KYC” means Know Your Customer and is the process by which Qashio, Issuer and Third
Party Compliance Approver verify the User identity and authenticity for the purposes of
compliance with UAE laws and regulations;

y. “Law” means the applicable laws/regulations/rules of the United Arab Emirates (amended
from time to time) under which Qashio, Company, Issuer and any 3rd Party Compliance
Approver are bound;

z. “Notice” means any communication related to this Platform Agreement that is provided to you
in accordance with Section 3.2. For the avoidance of doubt, a User Notification shall
constitute Notice if a copy thereof is sent by us to an Administrator in accordance with Section

aa. “Personal Data” means information that identifies a specific living person (not a company,
legal entity, or machine) and is transmitted to or accessible through the Services;

bb. “Platform Agreement” or “Agreement” means this Platform Agreement;

cc. “Prohibited Activities List” means the list of prohibited business types and activities posted on
our website as updated from time to time that may render Company ineligible for a Qashio

dd. “Qashio”, “we”, “our”, “us” means Qashio for Computer Systems CEST LLC;

ee. “Qashio Account” means the Company’s corporate account with Qashio that is used to
access Services including reviewing expenses and managing Cards;

ff. “Qashio Dashboard” means the feature of the Service that enables Administrators to view
information regarding Company’s Account, including, but not necessarily limited to,;

gg. “Qashio Data” means all data developed or collected by Qashio through the development or
provision of Services, Cards, or Third-Party Services, or generated or recorded by the

hh. “Qashio Payment Card” means the physical or virtual card issued to the Company by the
Issuer through Qashio;

ii. “Qashio Property” means the Services and related technology; Qashio Data; and copyrights,
patents, trade secrets, trade or service marks, brands, logos, and other intellectual property
rights (whether registered or not) in or to any of the foregoing;

Qashio for Computer Systems CEST LLC, Gold and Diamond Park, Building 5, Office #118, Dubai, P.O. Box 417619,

Dubai, United Arab Emirates

jj. “Services” means the services that Qashio provides to the Company, including but not limited
to the services through which Issuer issues Cards and Qashio’s spend management tools
and services, in each case for use by Administrators and to a more limited extent by Users;

kk. “Subscriptions Fees” means charges Qashio imposes on the Company for use of Services or
the Company’s Qashio Account;

ll. “Third-Party Compliance” means the Know Your Business approval process mandated by the
United Arab Emirates Central Bank;

mm. “Third-Party Services” means services and data provided by third parties connected to or
provided through Services. Third-Party Services may (but will not necessarily) include
accounting or expense management platforms (such as QuickBooks, Expensify, Xero, and
NetSuite). Example is noted without limitation;

nn. “Third-Party Service Provider” means any provider of any Third-Party Service and an affiliate
or other third party that assists us in providing the Services to you, that supports our internal
operations, or that provides other services related or connected to, or provided through, the
Services or your Qashio Account;

oo. “UAE Laws and Regulations” means the laws and regulations of the Government of the
United Arab Emirates;

pp. “User” means an employee of the Company or other person authorised by Company to
access and use the Services on the Company’s behalf;

qq. “User Notifications” means communications from us to Users, as described in Section 3.2;

rr. “User Terms” means the terms of service presented by Qashio to each potential User, which
may consist of multiple agreements;

ss. “Website” means the website via which Qashio provides the Services, the homepage for

which is currently at